Jerseyshoremall has a money return guarantee on all products returned in 60 days. In order to recieve proper credit on your return,please contact us for a RA(return authorization#).Once you recieve an RA all items must be returned with in thirty days of recieving your order. We do not accept returns after thirty days. If package is refused or returned without our issuing of a RA,or without a RA# on it,a restocking fee will be applied. We will be unable to refund your cost of the original shipping if you decide that you do not want the order,after it has already been submitted. please note:we do not issue return labels.ALL returns most be sent in original carton with all packing material intact.all returns must be sent freight, prepaid by customer and insured.Orders refused at delivery will be assesed all of the applicable listed above including the return fee,our shipping costs and a 25% restocking fee .If the item is damaged in transit or DOA an exchange would be made or refund.